A fresh Contacts experience: What’s new in TidyHQ, mid-August 2026

We’ve refreshed Contacts and tidied up a stack of rough edges across events, meetings, messaging and billing.

👥 A refreshed Contact Profile

Contact and member profiles have had a serious glow-up. We've aimed to keep the important details close at hand, without making a busy contact record feel overcrowded. Whether you are checking a membership, adding a note or updating contact information, it is now easier to see what needs doing and move on with your day.

For the first time ever, we've also introduced some keyboard shortcuts.

While on a Contact's profile, hold down the Shift key and then press...

• ⬆️ or ⬇️ to move between sections
• A to add an Attachment
• C to link a related Contact
• E to Edit details
• G to edit Groups
• M to add a new Membership
• N to add a new Note

Speaking of Notes, they're now better than ever! On wider screens we've promoted them to a column of their own (along with the Activity Feed) and (like on Project Discussions) they're now rich-text with @ mentions for other admins.

🐛 Fixes

Events and tickets

• Tickets can now be cancelled or restored even if the assigned attendee’s membership or tag eligibility has changed since the ticket was issued.
• Event checkout now keeps guest attendee selections and contact details through to payment, including after a guest signs in or when a club uses a custom domain. (We've reached out directly to anyone impacted by this one.)
• Event attendee searches, display names, scans, exports and PDFs now show the right person more consistently; linked attendee packs can open on the correct page.
• Guest event checkout now handles an existing account with a blank first name without failing.
• Rich-text editing is available again for event ticket descriptions.

Meetings and administration

• Invited members can now open private meeting pages they have been invited to view.
• Files freshly uploaded to a meeting now remain attached after a V2 Meeting sync, and meeting task due-date pickers display correctly again.

• Smart groups now update promptly when a member changes, instead of potentially waiting up to 24 hours.

Messaging, billing and everyday admin

• SMS settings now separate email and SMS information, and Australian organisations can upload their commercial-register document for SMS registration.
• Your browser’s native spell checker is now available when writing emails in TidyHQ.
• Subscription billing and payment-method changes now handle invalid or failed payment details more reliably.

• The notes composer now shows a shortcut hint for saving a note with Ctrl/Cmd+Enter.

As always, your feedback helps us choose what to improve next. Thanks for sharing what is, and is not, making committee life easier.