Announcements

  1. A fresh Contacts experience: What’s new in TidyHQ, mid-August 2026

    Improvement
    Contacts CRM

    We’ve refreshed Contacts and tidied up a stack of rough edges across events, meetings, messaging and billing.

    👥 A refreshed Contact Profile

    Contact and member profiles have had a serious glow-up. We've aimed to keep the important details close at hand, without making a busy contact record feel overcrowded. Whether you are checking a membership, adding a note or updating contact information, it is now easier to see what needs doing and move on with your day.

    new_contacts

    For the first time ever, we've also introduced some keyboard shortcuts.

    While on a Contact's profile, hold down the Shift key and then press...

    • ⬆️ or ⬇️ to move between sections
    • A to add an Attachment
    • C to link a related Contact
    • E to Edit details
    • G to edit Groups
    • M to add a new Membership
    • N to add a new Note

    Speaking of Notes, they're now better than ever! On wider screens we've promoted them to a column of their own (along with the Activity Feed) and (like on Project Discussions) they're now rich-text with @ mentions for other admins.

    🐛 Fixes

    Events and tickets

    • Tickets can now be cancelled or restored even if the assigned attendee’s membership or tag eligibility has changed since the ticket was issued.
    • Event checkout now keeps guest attendee selections and contact details through to payment, including after a guest signs in or when a club uses a custom domain. (We've reached out directly to anyone impacted by this one.)
    • Event attendee searches, display names, scans, exports and PDFs now show the right person more consistently; linked attendee packs can open on the correct page.
    • Guest event checkout now handles an existing account with a blank first name without failing.
    • Rich-text editing is available again for event ticket descriptions.

    Meetings and administration

    • Invited members can now open private meeting pages they have been invited to view.
    • Files freshly uploaded to a meeting now remain attached after a V2 Meeting sync, and meeting task due-date pickers display correctly again.
    • Smart groups now update promptly when a member changes, instead of potentially waiting up to 24 hours.

    Messaging, billing and everyday admin

    • SMS settings now separate email and SMS information, and Australian organisations can upload their commercial-register document for SMS registration.
    • Your browser’s native spell checker is now available when writing emails in TidyHQ.
    • Subscription billing and payment-method changes now handle invalid or failed payment details more reliably.
    • The notes composer now shows a shortcut hint for saving a note with Ctrl/Cmd+Enter.

    As always, your feedback helps us choose what to improve next. Thanks for sharing what is, and is not, making committee life easier.

    5

    Comments

  2. Attendee-linked tickets and cleaner inboxes: What's new in TidyHQ, late July

    Events
    Communication
    Fix

    We've been smoothing out event workflows, tightening up billing details, and keeping a few more rough edges out of your day-to-day admin.

    🎟️ Tickets now link directly to attendees

    Previously, only the order was linked to the buyer (and still is). This has big benefits:

    Registration fields now pre-fill and changes update the attendee's contact profile. This means common details like dietary requirements are easier to keep consistent, and buyers have it easier when booking for someone else.

    Eligibility now follows the attendee, not the buyer. For example Evan (not a member) can buy member-only tickets for his son Thomas (who is).

    image

    This also gives admins a clearer attendee picture after checkout, especially for events where one person buys tickets for several people. Admins have better tools around ticket cancellations and restoration too, with capacity checks in place when adding or restoring tickets.

    For guest checkout, the experience is largely unchanged.

    Both buyers and attendees are added to the Contact Group for the event. This ensures no matter who needs to hear about any updates, they're included.

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    Add profile data to purchased tickets

    When a Member purchases a ticket we would like some of their profile information to be copied across to the ticket. We have a set of custom fields for each Membership and if we could auto populate these into the ticket it would make the ticket purchasing much easier. So far, we have resisted using the TidyHQ ticketing system because of this and it makes for more admin for the Club's Events Manager. We currently have a single form page on the website which is easy for members to use and don't want to go to the 4 form TidyHQ version unless it makes it much easier for our members to enter their data. Form on website: http://club4x4.org.au/trips/trip-bookings/

    Geoff A
    Shipped

    1

    4

    Add attendees who are bought an event ticket to that event's attendee list

    Currently the attendee's info entered on a ticket: [image] doesn't show up as attendees in the event: [image] When a list of attendees for an event is viewed, it shows the list of people who purchased tickets, not the list of people who were registered as attendees for each ticket. The ticket purchaser is often not the attendee and not the person to be sent pre-event information or e.g. to clarify dietary or other requirements via email and/or group communications. This needs to be flipped around so the _../schedule/events/[eventname]#attendees list shows the list of ticket holders.

    David S
    Shipped

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    3

    Membership Profile Selection in Events

    For events that have member only tickets, it would be ideal that when you select the tickets, you can select the member profile (whether adult or child) that the ticket relates to, rather than having to input the information when it is already there from the membership profile. In an ideal world too, being able to tick that the event is child only (or same for adults) so that only the children are registered for the event, and not the adult profile.

    Steven M
    Shipped

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    🛡️ Better protection from junk emails

    We've added another layer of filtering for inbound emails. When an incoming email's script does not match the organisation's locale, for example unexpected CJK-script spam for an organisation outside a CJK-language region, TidyHQ can now send it to junk instead of letting it clutter the conversation.

    This builds on the existing junk email handling so your inbox stays more focused on real emails from real people.

    💬 SMS balances now match each organisation's billing currency

    SMS credit balances and costs now use the organisation's billing currency, rather than assuming one default currency everywhere. This keeps SMS pricing clearer for organisations outside Australia, such as UK orgs using GBP, and lines SMS messaging up with the newer Stripe billing work.

    SMS compose screens, billing history, balance emails and related admin views now show amounts in the relevant currency.

    🧾 A move to Stripe billing

    We've adjusted how we do TidyHQ subscription billing. Most of this work happens behind the scenes, but it helps make billing more consistent, more reliable and easier for us to support.

    Your invoices will look different, but they remain available through Billing > History.

    🌍 More currency and phone number support

    TidyHQ now supports the Qatari Riyal (QAR).

    Phone number formatting is also more reliable for organisations outside the United States. When normalising phone numbers, TidyHQ now falls back to the organisation's country instead of assuming a US format.

    🐛 Fixes

    • Family memberships created through the API can now include adult and child members correctly.
    • Public pages no longer expose the organisation owner's email address in admin-warning and address components.
    • Missing public print pages now show a proper not-found page instead of an error.
    • SMS compose screens now load correctly when adding recipients.
    • Event attendee forms now skip empty pre-filled contact fields instead of stopping checkout.
    • Meeting topic names with HTML entities now stay stable after repeated saves.
    • Event descriptions, calendar links and email previews no longer show hidden page styling as visible text.
    • New organisations can now finish setting up even when a country code is missing or unrecognised.
    • Two-factor SMS verification now handles blocked recipient numbers more gracefully when a code cannot be sent.
    • Custom mail domain setup is now more reliable when DNS records take a little longer to become available.

    As always, your feedback helps us choose what to improve next. Thanks for sharing what is, and is not, making committee life easier.

    5

    Comments

  3. Group archiving, web page updates and smoother meetings: What's new in TidyHQ, early July 2026

    Improvement
    Contacts CRM
    Web Pages

    We've made it easier to keep your organisation tidy, update your public pages, and get everyday committee work done with fewer interruptions.

    🗃️ Archive groups without losing history

    You can now archive groups you no longer use, rather than deleting them. Archived groups stay available for historical context and remain usable in Smart Groups, while being kept out of the way when sending an email or managing a contact.

    Admins can view archived groups separately, bring a group back when it is needed again, and also bulk-archive groups which haven't seen activity in a year.

    More information: https://support.tidyhq.com/en/articles/15896363-archiving-groups

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    Groups Archive

    The ability to archive groups would help us clean up our Contacts Groups List.

    Julianne P
    Shipped

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    🌐 Remove banner images from your web pages

    You can now remove the banner image from your public-facing web pages. This makes it easier to replace an outdated image or switch back to a page without a banner.

    The Contact Us page also has the same sponsor block controls as the home page, so you can choose whether sponsors appear there too.

    We've also added remove-image controls in more places across TidyHQ, including group and sponsor logos, social images, shop images and member profile photos.

    👋 More choice when creating memberships

    When an admin creates a membership, sending the new-user email is now optional. This gives you more control when adding or updating people who do not need an invitation straight away.

    🎟️ A smoother path from membership to event checkout

    When an event ticket requires membership, buyers are now directed to the right membership page. After joining, they can return to event checkout and continue their purchase more reliably.

    We've also tidied up the earlier event checkout, including clearer sold-out and sales-ended states and better spacing around event titles and dates.

    📝 Meetings: keeping tasks and people connected

    Meeting minutes can once again find and link an existing task, instead of making you create a duplicate.

    Assigning agenda items is clearer too: organisation roles now appear alongside individual contacts, and people with multiple roles are shown once with all their relevant roles.

    Meeting invite lists now reload all invitees each time they are opened, including the chairperson and minute taker, so you can review the full recipient list before sending.

    Links in meeting emails now take each person to the right view, whether they are a meeting administrator, an invited member or viewing a public meeting.

    🐛 Fixes

    • Project task updates are easier to scan, with message icons showing straight away and discussion notes lined up more clearly.
    • Links to internal project discussion notes now take you straight to the right note.
    • Contact lists can now show an Original Organisation column for directly shared contacts, making it easier to see where they came from.
    • Billing history and renewal emails now make receipts easier to find, including Stripe-hosted receipts and invoices where available.
    • Auto-renewal emails now work more reliably when the original payer on a membership has changed.
    • Larger emails can now be saved and sent, up to the provider's 5 MB limit.
    • Event pages now give clearer guidance when there are no upcoming or past events to show.
    • Email preview text now displays characters such as ampersands correctly.
    • GIF uploads in the content editor are working again.
    • Google Analytics is now in the <head> so Google Search Console verification is more reliable for organisations using Google Analytics on their public site.
    • Membership application errors through the API now return a clear validation message.

    As always, your feedback helps us choose what to improve next. Thanks for sharing what is, and is not, making committee life easier.

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    Comments

  4. Event filters, Project task discussions, easier sign-in and more: What's new in TidyHQ, June 2026

    Improvement
    Projects

    We've shipped a busy round of updates focused on clearer communication, smoother admin workflows, and fewer interruptions when you're getting committee work done.

    More useful event and public-page controls

    Event attendee lists now include improved filters, including filtering by ticket type. Admins also get clearer transaction and invoice links from attendee-related payment actions.

    Public pages picked up a few practical improvements too: Contact Us pages can now include editable description text, and clubs can choose how many upcoming events appear on their home page.

    image

    Easier sign-in

    Magic-link sign-in now gives the link top priority in one-time code emails and opens a confirmation page before consuming the token. That helps stop email security scanners from using the link before the real person gets to it.

    One-time code sessions now last 30 minutes, giving members more breathing room to complete sign-in.

    Finally, login emails with uppercase letters or accidental spaces are now handled more reliably.

    Admin navigation has had a tidy-up

    A fresh coat of paint has been applied to the admin controls. The left sidebar is now collapsible and the main content section can now be wider.

    In particular, the Public Page, Switch Organisation & Create New Organisation options all now are located in the top-right in your user menu, rather than in the top-left.

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    🧩 Connect improvements

    For Connect customers, we've made a series of updates to help peak bodies and local organisations work together with less manual follow-up.

    Two-way SMS early access

    We're beginning an early-access rollout of two-way SMS, starting with selected Connect customers.

    For participating organisations, TidyHQ can now support Twilio-powered club numbers, SMS broadcasts, replies, conversation management, and more reliable opt-out handling.

    This update also includes number rental, per-club billing, regulatory registration support for Australia and the UK, and the groundwork needed to keep SMS conversations tied back to the right contacts. We hope to make it more widely available soon!

    Storage is easier to share, sort, and come back to

    We've continued improving Connect Storage sharing this month. Parent organisations can share files and folders with child organisations, shared files now have clearer "Shared with us" handling, and Storage has a cleaner interface for uploads, folders, moving files, sharing, and quota warnings.

    We've also added starred files, so admins can mark important documents and get back to them quickly.

    Announcements are clearer before you press send

    Announcements now show clearer audience labels and stronger warnings when a message will notify every administrator. That gives you a better chance to review the audience before a big send, narrow the message to a communication category, or switch to a smaller group of organisations.

    For parent/child organisation setups, announcement labels and read states are also clearer, including "Read by you" on mobile.

    Project discussions now support mentions and media

    We've rebuilt the Discussion tab on Project tasks around a proper rich-text editor. Now collaborating on a task feels less like leaving a sticky note and more like a real conversation!

    What's new:

    • Rich text — bold, italics, underline, quotes, code, and bulleted/numbered lists (with Markdown shortcuts as you type).
    • @Mentions — mention members and roles to pull them into the conversation. Hover any mention to see an identity card, and the people you mention get notified in-app and by email. In connected (peak body) projects, you can mention members from your connected organisations too.
    • Images & videos — attach files by clicking the paperclip, dragging them onto the composer, or pasting straight from your clipboard (up to 10 MB each).
    • Copy link to any message — share a direct link that takes a colleague straight to the exact message, highlighted in the thread.
    • Attachments are kept in your Archive under Project, and anything uploaded but never sent is tidied away automatically.

    More info in our Help Centre:

    https://support.tidyhq.com/en/articles/15653329-discussions-in-projects

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    🐛 Fixes

    • Event ticket scans from Codereadr now write to the newer scan tracking model on first scan, keeping scan history more consistent.
    • Event ticket overview pages now behave correctly after a ticket pack is cancelled.
    • Event checkout now handles an empty quantity field without causing an error.
    • Admin-created memberships now support uploading a Profile Photo, matching the public membership flow.
    • The auto-renew badge wording has been tweaked from "Automatically Renews" to "Auto-renews next time", so the wording is clearer before the first renewal.
    • The Meetings API (v1) now respects private-meeting permissions correctly.
    • Group contact lists now remember selected columns more consistently.
    • Guest checkout no longer creates empty contact.created webhook events
    • Existing member images are handled more safely during the newer sign-in flow.
    • Task panels now allow scroll chaining back to the page, making long panels less frustrating to use.
    • Date-picker controls in meeting tasks no longer appear underneath the clear button.
    • Inbound email loop protection has been improved for club role addresses.
    • Public shop pages now handle Meta/Facebook browser requests more reliably.
    • Feedback form attachment handling now rejects invalid non-file attachments without crashing.

    As always, your feedback helps us choose what to improve next. Thanks for sharing what is, and is not, making committee life easier.

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    Comments

  5. What’s new in TidyHQ, May 2026

    Fix
    Improvement
    Events
    Memberships
    Storage

    We’ve shipped a solid round of updates focused on making admin workflows faster and reducing day-to-day cleanup. Here’s what’s new in May.

    🎟️ Event ticket scanning with volunteer scanner access

    Events now have built-in ticket scanning with support for volunteer scanner delegation, so you can delegate check-in responsibilities without giving broader admin access than needed. All your volunteers need is a smartphone (with a camera and internet access).

    You can set up multiple scan types, check people in manually, and there's even a new Stats tab too! Oh, and the admin side of the Events app has a fresh coat of paint.

    image

    More info: https://support.tidyhq.com/en/articles/15099685-scanning-tickets-at-your-event

    👨‍👩‍👧‍👦 👨‍👩‍👧‍👦 Duplicate membership prevention

    In TidyHQ, contacts may hold multiple memberships at once. This is good for flexibility, but sometimes members register a second copy of their membership instead of renewing their existing one...

    We've introduced a new option to prevent your members from registering a duplicate membership (when they already hold one of the same level).

    To enforce it for a membership level, uncheck "Allow Multiple" in that level's settings.

    image (1)

    More info: https://support.tidyhq.com/en/articles/15270565-limiting-members-to-one-membership-at-a-time

    📸 Profile photo as a registration option

    You can now add Profile Photo as a membership registration form question. That means you can now collect photos during signup (without needing a Custom Field).

    It’s optional, so you can switch it on only where it makes sense for your process and privacy requirements.

    🗂️ Storage sharing improvements

    Files can now be shared from peak bodies to affiliated organisations, making it easier to distribute key documents across connected organisations.

    We’ve also given the Storage app a fresh coat of paint. In particular, it now goes straight to your files instead of defaulting to the dashboard.

    image (2)

    🐛 Fixes

    • Membership start and end dates are now timezone-aware in Smart Groups and Advanced Filters.
    • Admins can now use a Re-Send Welcome Email action directly from membership details.
    • Public invoices and payment-by-link recovery flows have been improved, giving members a clearer path back into payment.
    • Draft meetings no longer appear on public meetings pages.
    • Fixed an issue with event attendee payment validation that could block valid checkouts.
    • Contact groups which are Shared from another organisation now have that org's name appended in auto-complete dropdowns.
    • Login email handling now treats joe.smith@example.com the same as Joe.Smith@example.com, which should reduce “This login session has expired, please try again” errors.
    • Digital Membership Cards now reflect cancelled status correctly.
    • Your initials are shown more consistently even when data is missing.
    • Blank email merge-tag values are now handled correctly, so templates render cleanly when optional fields are empty.
    • Text overflow handling has been improved so long content wraps/displays correctly in the affected UI.
    • Membership settings label mismatches have been corrected.
    • Meeting records now include timestamps in Meetings v2 for clearer activity and history tracking.
    • Page-break handling has been fixed for more consistent print/PDF layouts.
    • Projects can now be filtered by unassigned items using the new is-empty assignee filter.
    • Reliability has been improved across several high-volume error paths, including mail delivery and digital wallet generation.

    As always, your feedback helps us prioritise what to improve next. Thank you for being a TidyHQ customer!

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    Comments

  6. What's new — April 2026

    Improvement
    Web Pages
    Fix

    A fresh coat of paint, new Meetings, bulk-update for Membership messages, invoice attachments, social preview, bug fixes...

    🗓️ Meetings V2 is now on for everyone

    After rolling out on an opt-in basis, our redesigned experience is now on for all new meetings.

    This has been a big upgrade technically, featuring collaborative editing with auto-save, as well as introducing agenda notes.

    If you've been waiting to try it, now's the time.

    🎨 A fresh coat of paint for Web Pages and Shop

    We're giving the platform a significant visual refresh, starting with the public Web Pages.

    A few highlights:

    • Accessibility and SEO scores have improved — faster page loads and better metadata for search engines and link previews.
    • On mobile the menu now acts as a drawer, making navigation super clear.

    The Shop has seen some particular improvements on both the public shop listing and the checkout flow.

    • Browsing is better: Product cards, the product detail page, and cart interactions have been updated with a cleaner layout and smoother updates when you add or remove items.
    • Checkout is cleaner: The checkout flow has been restructured with a clearer step indicator, distinct identity states for members, guests, and connected accounts, and a tidier address and shipping section.
    image

    📋 Update membership level messages in bulk

    Every membership level has five different messages: Welcome, Renewal reminders & success, Expiry notification and reminders. If you have multiple levels, you’ve always had to update them all one-by-one.

    We've added a new tool in the membership level settings that lets you apply a change to some or all levels. This is handy when you need to refresh your welcome message, update seasonal information, or apply a single change across all your membership tiers without editing each level individually.

    Just click on “Optionally update existing Membership Levels” and choose which levels to update before clicking Save.

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    Membership Messages - option to reset to default

    Over the years a membership message (i.e. a welcome message) might be edited to include time-specific information, e.g. "Meetings for June 2017 are at {time}, {place}". For one reason or another this edit might be made at the default level, or that of a specific membership level to include level-specific information. If the level-specific information is no longer relevant, the message could be "reset" to the default by copying in the default text. But when the default changes, the level-specific text doesn't. If a club has many membership types (e.g. for {Adult, Concession, Student} x {Year, Semester, Month}) and has been using Tidy for a while, these changes accrete and it's a real paper-cut updating them all, possibly several times each year.

    Alex Jago
    Shipped

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    🙌 More small improvements

    • Magic links now auto-mark Announcements as read — when a member opens an announcement via a magic link, it's marked as read straight away so your engagement stats stay accurate.
    • The Rejections screen in Communicate is about to get a re-work as Email Health. If you already use it, we’d appreciate your feedback - and then we’ll make it easy to find for everyone.
    • Invoices have long supported attachments, and now they’re included on the public-facing invoice too so that both sides of the conversation can see the supporting documents. We’ve also spruced up the graphic design of the invoice a touch.

    🐛 Fixes

    • An infinite loop that could occur when signing in with a one-time code via in-app browsers (e.g. Facebook, Instagram).
    • An issue where non-admin users could see events that should have been restricted.
    • A bug where deleting an agenda item in Meetings wasn't also soft-deleting its child subtopics.
    • A currency symbol fallback so shops in certain regions display the correct symbol.
    • Exceptions that could occur when generating digital wallets (Apple/Google Wallet passes).
    • A bug in the OAuth flow where a contact record was created too early, before the authorisation was confirmed.
    • Facebook and other social link previews — club logos now use a larger image size that meets the minimum dimensions required for preview images.
    • Cleaned up several Announcement feedback edge cases to make the experience more reliable.

    As always, your feedback helps us decide what to tackle next — thanks for sharing it.

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    Comments

  7. Magic Links, Private Events and more — what's new, March 2026

    Improvement
    Events
    Tasks

    We've focused on making announcements and events easier to run, while smoothing out edge cases that interrupted day-to-day work.

    🤝 Faster member access with magic links

    We've added magic-link sign-in to make account access simpler for members who don't use passwords or Passkeys.

    In particular, on Android Gmail and some other apps, clicking a link opens it in an in-app browser by default. You then had to close the browser window to get the code, which threw away the login session the code was for! Now, we can keep that context around. Just click the button and you’ll be signed in directly.

    image

    📅 Private Events (visibility by Group)

    We know sometimes the location or organiser contact details can be sensitive information. Now you can keep member-only events locked down with new Visible To option in an event’s settings. Events can be visible to the Public (like any previous event) or to one or more Groups (just like memberships, web pages or shop items).

    image

    This feature was one of the most popular on our feedback board, so we hope you make great use of it!

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    Events - ability to have events visible to certain Groups only

    At the moment, an event is either public (with all details visible) or admin only. If it's public, info like date, time & location can be seen by anyone. There is the ability to limit ticket purchasing to members only but this doesn't stop random people showing up at your event because they have location info. If it's admin only, members can't purchase tickets without manual processing by an admin.It would be useful to have a setting for events where you could make the entire event just visible to a Group (like Members) so this information is unavailable to the general public but members are still able to buy tickets.

    Isaak Dury
    Shipped

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    ✅ Project Task filters help committees find work faster

    We've rolled out richer task filtering in Projects. In particular, we now set a default filter to exclude completed tasks, so you can focus on what's relevant now.

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    📣 Announcement workflows are more complete and easier to use

    Our new Announcements feature for enterprise customers is coming along nicely! We've added and refined key announcement tools so clubs can plan communications with less manual effort. This includes better scheduling support, clearer category subscription controls, improved engagement reporting, and cleaner announcement navigation.

    Together, these updates make it easier to send the right message to the right people and understand how those messages perform.

    🐛 Fixes

    • Even more Events fixes: Past/Upcoming Events are now both determined by event end time — this fixes an issue where events which had ended earlier that same day weren’t shown on either page! Also: a checkout edge case that could prevent booking the final paid ticket.
    • contact.activated could be triggered too broadly during login, resulting in extra events in webhooks & Zapier.
    • We’ve made some tweaks around Meeting Agenda Notes in the PDF agenda.
    • If your user account doesn’t list a first or last name, you would’ve had a blank box instead of your name & initials in the top right corner. Now we fall back to your email.
    • AusCycling clubs: we’ve adjusted the filter conditions for the New members in last 31 days for your Club and the Renewed members in last 31 days for your Club smart groups. We hope you’ll find these to be more reliable!

    Thanks for the feedback you shared this month. It continues to shape what we prioritise next.

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    Comments

  8. Invoice at Checkout, QR codes & more: what’s new, February 2026

    New Feature
    Improvement
    Fix

    Improvements to payments, events, memberships and day-to-day admin workflows to help your committee get things done faster.

    💰 Invoice at checkout for Memberships and Events

    Invoice-at-checkout is now available for membership sign-ups and event ticketing! This gives you more flexibility when your members or attendees can’t pay immediately by card.

    For Memberships, the membership adopts Partial status, just as if an admin had issued an invoice for it.

    For Events, when an attendee checks out with an invoice, tickets are reserved but not issued until the invoice is paid. If that invoice becomes overdue, it is cancelled and the tickets become available again for someone else to register. Admins can continue to issue invoices for tickets, and if those become overdue the tickets will remain valid, which is the same behaviour as previously.

    image

    For more information, please check out our Help Centre articles:

    This was one of the top five items on our Feedback board, so we hope you’ll make great use of it!

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    Invoice as a checkout option

    If there was a 3rd choice when checking out for a Membership for an “Invoice me”That would allow the person to complete the membership application and then have the system raise and send a manual invoice.Similar to when manually processing a member and sending an invoice, it would allow us to track the payment via another means or handle part payments.

    Isaak Dury
    Shipped

    20

    📸 QR codes for Events and Meetings

    QR codes are now available for both Events and Meetings, from the same places you’d get a Share Link / Public Link. We hope you’ll find this useful for in-person promotion, signage, and quick mobile access.

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    🔁 Clearer membership auto-renew visibility

    A badge now appears at registration time so it’s easier for your newest members to see when a membership level renews automatically.

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    🎛️ Membership Level and Status Advanced Filter

    Our Advanced Filters work on an “intersection” approach — each filter qualifies its own set of contacts, and then the final result consists of those who are in every set.

    Because Membership Level and Membership Status are different properties, when using the two existing separate filters, someone might e.g. qualify as an Ordinary-level member but with an expired membership, while qualifying as an Active member with a different Level.

    Our new filter looks at these properties simultaneously, solving the problem. We’ve also included an option for Active+Partial status.

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    🐛 Fixes

    • Sometimes when an Event cover image was being uploaded, it would just stall out. This usually happened for PNGs exported from Canva. Now fixed!
    • Event transaction date sorting now follows the correct chronological order.
    • Event attendee CSV exports now include each person’s Contact ID. (Specifically, that of the person who registered for the tickets.)
    • The Checkout button for Events is now faded out until at least one ticket is selected.
    • Meeting attendees no longer receive bogus cancellation emails when when upgrading a Meeting to v2. (This was happening because when you upgrade, a new v2 meeting is created and the original v1 meeting is deleted…)
    • Agenda title encoding issues in converted meetings and related emails are resolved (for example, & characters now display correctly).
    • Login branding has been corrected where some organisations could see an incorrect or missing logo path on sign-in.
    • Project access cleanup has been fixed so removed admins no longer remain as active project collaborators.
    • Need a longer list of contacts? Now when you set the list to 50, 100 or even more per page, we remember that for the length of the current browsing session.
    • Last month we introduced an “Email Verified” badge. Now the API also shows the user email address and verification status.
    • Attachments on Web Pages can now be up to 50MB each (previously 10MB). This is handy when you have a members-only page with all your newsletters.
    • If you have a cover image for your Memberships index page, it’s now possible to remove it.

    As always, thanks for the feedback and feature requests. They help inform what we build next!

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  9. What’s new in TidyHQ — January 2026

    Fix
    Announcement

    We’re always working hard to make TidyHQ better and better! Here’s what we’ve shipped recently.

    New in the Contact Profile view: folks who have successfully logged in as users now have an Email Verified badge.

    email-verified
    • We’ve tightened date validation in a bunch of places (finances, memberships, announcements, SMS, tasks, and more) to prevent invalid years causing errors.
    • We now require a start date for Fixed membership levels to prevent invalid setups.
    • CSV contact imports no longer merge into Trashed contacts.
    • We’ve fixed an issue where some filters were dropped when using “View as Filters in Contacts” from a Smart Group.
    • Embarrassingly, “Complete and Send” on Deposits… wasn’t sending. Now fixed.
    • We’ve prevented duplicate email prefixes when syncing roles from SportsTG, while respecting reserved prefixes.
    • Fixed a bug where you could still start editing the minutes of a Locked meeting, causing inconsistencies.
    • When emails are sent through our secondary email service provider, they were showing as Sent but not Delivered — we’ve fixed a bug and now they can show as Delivered too.

    We hope these updates enhance your experience with TidyHQ. Your feedback is invaluable to us, so please feel free to share your thoughts or any issues encountered. Thank you for your continued support!

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  10. What’s new in TidyHQ — December 2025

    Improvement
    Announcement

    We’re always working hard to make TidyHQ better and better! Here’s what we’ve shipped recently.

    📅 New Meetings beta, now available for everyone!

    Featuring collaborative editing, auto-save and agenda notes, we’re incredibly excited to make this available more broadly.

    When creating or editing a meeting, simply choose to convert it to the new experience. Once converted, a little “V2” label will show.

    meetings-v2-convert

    For much more information, please refer to our Help Centre:

    https://support.tidyhq.com/en/articles/12635170-new-collaborative-meetings

    Or watch the walk through:

    Last but not least, thank you to everyone who participated in the early-access programme!

    🧩 Project filters and sorting

    We've added a new filter and sort experience for projects, including the Archived and Templates views, so you can quickly narrow down work by status, assignee, labels, and other key fields. The refreshed layout also improves loading states and makes it easier to see active filters at a glance.

    🧑‍💻 Refreshed Developer Documentation

    Now live and better than ever at docs.tidyhq.com! You can now log in to your organisation and test calls to each API endpoint with your own data from right inside the documentation. It also comes with a staggering 34 different sets of sample code for each API call across 20 different programming languages.

    🛒 Shop SEO

    We've added some metadata to public Shop pages so that Google Merchant can better understand what you've got for sale. This helps improve visibility in search and shopping results.

    🐛 Plus a bunch of bug fixes across a variety of tiny edge cases.

    We hope these updates enhance your experience with TidyHQ. Your feedback is invaluable to us, so please feel free to share your thoughts or any issues encountered. Thank you for your continued support!

    P.S. — we still have some early-access slots available for our Xero V2 Integration.

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