What's New in TidyHQ — March 2025

Since our last update in November, we’ve been busy rolling out improvements—some big, some small, all designed to make committee life easier. You might have already spotted a few! Here’s what’s new:
🚀 New Features
✅ Membership Waivers/Agreements – Now GDPR Compliant
Keeping track of membership waivers just got a whole lot easier (and legally sound). With this update, clubs can manage and store waivers with confidence.
How it works:
- Customisable content – Set up waiver text, title, and checkbox wording to suit your club’s needs.
- Built into registration – Members see (and must agree to) the latest waiver before completing their sign-up.
- Automatic tracking – We log exactly what was agreed to, when, and by whom—including cases where someone registers on behalf of others, such as for Family memberships.
- Easy admin access – View signed waivers, check details, and pull records when needed.
📧 Custom Fields in Mail Merge (Beta)
You asked, we delivered! You can now use custom fields in mail merge to personalise outbound emails.
Since custom fields can be renamed at any time, they use a Mail Merge Tag (a unique code) instead of their field name in your email. You’ll find this code in the settings for each custom field:

🛠 Fixes & Improvements
🔹 General Fixes & Tweaks
- Activation emails – If someone creates a TidyHQ account but hasn’t joined a club yet, the email now makes it clear that they still need to sign up for a membership.
- Invoices & tax – Previews now display tax amounts correctly (it was already correct elsewhere). Also, you can now customise invoice titles.
- Apple & Google Pay – Smoother checkout experience.
- Recurring tasks – Now sorted by their next due date, not their original one.
- Meeting invites – Fixed email sending issues.
- Shop fixes – If a product variation was ordered, you could still delete it—causing errors. Not anymore!
- Event/Task/Meeting name limits – Really, really, really long names used to break things. Now there’s a limit, so everything runs smoothly.
- Contacts rollback fix – Rolling back an import (or manually deleting a Contact) no longer removes Admins. Plus, rollbacks are now disabled for imports older than a week.
📅 Events:
- No more breaking when adding attendees but leaving the ticket quantity blank.
- Past events are now grouped by year and month for easier browsing.
- You can no longer set the maximum number of tickets to less than what’s already sold (phew!).
📬 Email & Attachments:
- 10MB email limit – Due to how email attachments work, a 10MB file can actually exceed the limit when sent. To prevent issues, we’ve adjusted the maximum attachment size and improved error messages when you hit the limit.
- Unsubscribe issues – A handful of users were repeatedly unsubscribed from emails. We’ve now got a way to send emails via our old system on request.
🎗️ Subscription & Memberships:
- Cancelled subscriptions now show up properly in the Activity Log.
- Filtering by subscription start or end date no longer throws errors.
- Entering numbers in currencies with commas now works correctly.
📋 Tidy Connect – Tasks & Projects:
- Creating tasks in external projects is now lightning fast.
- Unexpectedly duplicated child-club tasks? Not anymore!
- Editing tasks? The text box is resizable again—use all the detail you need.
- CSV exports from Project Reports now have useful filenames (including the date and club name).
- Project reports throwing errors? Fixed.
- “Ignore” was misleading on project invitations—we’ve updated the button to “Reject” so it’s clearer.
We hope these updates enhance your experience with TidyHQ. Your feedback is invaluable to us, so please feel free to share your thoughts or any issues encountered. Thank you for your continued support!