What’s New In TidyHQ — July 2025
We’re always working hard to make TidyHQ better and better! Here’s what we’ve shipped recently.
💌 Feature: Email pre-headers
TidyHQ emails now include a pre-header. That means your recipients will receive more useful information when previewing emails.
Our email template includes the name of the organisation, its web address, the user's email address and the email’s subject line, all at the very start before the message content.
But when your email reader shows that as the preview text, it’s not very useful…

Now, our emails have been tweaked so that this text is removed from the part of the email which is used for the pre-header. We can even remove some initial greetings (like "Hi Member Name,")…

We believe that this will make your organisation’s emails more engaging in your members’ inboxes, and in turn more likely to be opened.
🐛 Bug Fixes
- When entering a promo code, any existing ticket quantities are no longer cleared.
- Our database has a limit on how long the contents of a text box can be. We now validate this length up-front in more places: Meeting descriptions, Project answers and Project tasks.
- When updating the start or end dates of an existing membership subscription, it’s no longer possible to blank out either date. This will prevent problems at renewal time.
- Fixed an issue where a member could send duplicate RSVPs to a meeting.
- When deleting or merging a Contact, we update the references to the former contact. We’ve fixed a few bugs here across Email Signatures, Finances, Storage and Trash.
- Sorting by “To” in Communicate works again.
- Auto-renewals have several criteria which must be met before we can charge your member’s card. We’ve updated the informational text in the platform and the cancellation email to help explain what’s going on a little better.
- We love our customers across the world! In Billing we now show amounts as explicitly being in A$ (Australian dollars) to make things a little bit clearer.
- Fixed a bug in the Events
.ics
public calendar feed generation. - The help popover for the “Published?” option in a web page now works.
- Organisation/Personnel links should now work entirely as expected.
- Mail merge of the Company name now works as expected for Organisational contacts in membership emails.
- Last but not least, we’ve shipped a few bug fixes for our new Membership Analytics feature which we launched in beta at the start of the month. If you’ve come across an edge case, please let us know.
We hope these updates enhance your experience with TidyHQ. Your feedback is invaluable to us, so please feel free to share your thoughts or any issues encountered. Thank you for your continued support!