Feature Ideas

It would improve ticket management for events and make life simpler for our volunteers if tickets bought through TidyHQ could be added to Apple or Google Wallet.

Our club needs to know at a glance a members age as juniors and Adults are billed differently. We also need to know how long a member has been with the club ( ie current date minus date of joining) as we present awards at AGM for years of service. Finally we need to keep track of our association membership expiry dates and be alerted if a member hasn’t renewed their assisting membership. I know it’s a throwback to excel ( which I still must use) but would configurable custom fields that can perform simple customizable date calculations be possible (ie this date less that date or is todays date after this pre-entered date etc )

Is it possible to pass on the TidyHq and Stripe fees to the customers

I have some administrators that only need access to some Contact Groups - to email them. It would be good to also allow for read-only permissions for finances and meetings. Right now administrator permissions are very broad.

Have the status of "Applicant" until the membership has been approved. At this point the status would be updated to Member

At the moment we have to manually transfer members to different membership levels. This involves remembering when this needs to be done and for which members. And the process is slow, time-consuming and open to errors. A more seamless way of this happening would be brilliant. Thank you.

Being able to identify send issues (eg. Hard Bounces, Spam Filters, etc.) for Communications emails would be extremely helpful, particularly for clubs with large email lists (1000+). Saves having to manually scroll through pages of information to find Bounces.

A member needs to be suspended from their membership for a specific period of time. i.e. 2 weeks.In that time we want them to be seen as not an active member.We want the option to extend or not extend their end membership date.We want to restrict them from purchasing any other membership in this suspended time.

Being able to change the name of an attendee of a order, without having to cancel the order and starting again for that ticket order.

It would be great to be able to generate a decision-register from certain items in meeting minutes so we can easily identify when certain things were dealt with. For example, if we want/need to know when we last considered membership fees, it would be good to be able to tick a 'show on register' box so we can quickly identify at which meeting that was discussed. As it is, I think we have to search through each set of minutes (if we don't keep this in a separate system) - unless I'm missing something.

Issues with all family members being able to download their own unique digital membership cards if on a Family membership. They can all only download one family member's card from the link provided in the "renewal success" email that's generated. Whilst they are able to sign in to their member account to download, we are getting push-back that they don't want to do this and just each want a unique link to click and download. Appreciate support for this idea.

The description of the membership should be able to be viewed from the initial Membership page. Currently to view the description of each membership, you need to click on each button to see what each one of them include.

There are a lot of Contact fields on the Contact Profile edit page that we don't want to collect from our members (for example, Gender, DoB, and social media profile URLs). In some cases, obtaining this extra PII could have privacy implications that we don't need or want. Currently if we ask one of our members to go to their Contact Profile and update it, it could be interpreted as if our organisation is asking for all this information. Could there please be organisation settings to disable profile data that we don't want to collect? i.e. disabled fields would then not show up on the Contact Profile page for members.

Note: this example uses Working With Children Checks, but the same pattern should apply to any age-based requirement. Child protection requires that all members aged 18 and over hold a current Working With Children Check (WWCC) and provide their WWCC details to the club. These details are collected at joining and are mandatory for this age group. The WWCC Number and Expiry Date fields must therefore be visible and enforced as required only for members aged 18 and over. For members under 18, these fields must be hidden and not enforced. A member whose WWCC has expired must not be able to complete a membership renewal. The renewal process must block submission until valid, in-date WWCC details are supplied.

There should be a way for admins to lock a contact/member's account - this could be if the there email has been compromised or other reasons.